Owners access
| Hotel information and booking website unofficial
Surestay Hotel By Best Western North Vancouver Capilano, North Vancouver
56US$
Book on our site
Up to 10% cheaper
than Booking.com
Key details
About the Hotel
1634 Capilano Road,
North Vancouver,
Canada,
V7P 3B4,
British Columbia
SureStay Hotel by Best Western North Vancouver Capilano is situated at the base of Grouse Mountain in the Pemberton Heights neighborhood. This eco-friendly hotel offers proximity to outdoor adventures and urban activities. With 74 guestrooms, it combines comfort with essential amenities. The hotel serves as a strategic base for visitors exploring both North Vancouver and downtown Vancouver.
Location
SureStay Hotel by Best Western North Vancouver Capilano is conveniently located about 15.5 miles from downtown Vancouver, providing easy access to urban amenities and attractions. Guests can explore nearby Stanley Park, a major urban park featuring trails, lakes, and the Vancouver Aquarium, just a 12-minute drive away. Public transport options and parking facilities are available for guests traveling by car.
Rooms
The hotel features 74 air-conditioned rooms equipped with flat-screen televisions and complimentary WiFi. Each guestroom includes conveniences like laptop-friendly workspaces and private bathrooms stocked with complimentary toiletries. One-bedroom suites come with additional amenities such as a microwave and a two-burner hotplate. Some units also provide a seating area for relaxation after a busy day.
Eat & Drink
De Dutch Pannekoek House, located on-site, offers a blend of Dutch and local breakfast meals, with cooked-to-order options available daily. Guests can also enjoy casual dining at the hotel's restaurant, which provides a comfortable setting for meals. The proximity to various dining options in North Vancouver enhances culinary experiences for guests. The hotel also offers room service for added convenience.
Leisure & Business
The hotel features recreational amenities including an outdoor pool, open seasonally from May 21. For business travelers, there is a dedicated business center and a meeting room measuring 600 square feet. Additional facilities include laundry services and a 24-hour front desk for guest assistance. The hotel also provides complimentary newspapers in the lobby and tour/ticket assistance.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Stay!
“The room was immaculate with clean linens and comfortable pillows, ensuring a restful night's sleep.” view full review
Excellent Shower!
“I loved the rain shower head in the bathroom; the pressure was perfect for a refreshing shower after a long day.” view full review
Inviting Pool!
“The pool was wonderfully inviting, providing a perfect spot to unwind and relax during my stay.” view full review
Hassle-Free Parking!
“Ample free parking made my visit very convenient, allowing easy access without the stress of additional fees.” view full review
General
No smoking on site
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Smoke detectors
Fire extinguishers
Sports & Fitness
Golf course
Dining
Restaurant
Business
Fax/Photocopying
Spa & Leisure
Seasonal outdoor pool
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Tea and coffee facilities
Media
AM/FM alarm clock
Show more
Location
1634 Capilano Road,
North Vancouver,
Canada,
V7P 3B4,
British Columbia
Map view
1634 Capilano Road,
North Vancouver,
Canada,
V7P 3B4,
British Columbia
City landmarks
Parks
Stanley Park
1.9
mi
Bridges
Capilano Suspension Bridge
1.3
mi
Aquarium
Vancouver Aquarium
1.7
mi
Bridges
Lions Gate Bridge
1.7
mi
Lighthouse
Prospect Point Lighthouse
1.3
mi
Harbor
Canada Place
2.5
mi
Shopping Area
Capilano Mall
1.0
mi
Gator Pit
2200 ft
400 Brooksbank Ave
Canada West Mountain School
2800 ft
2600 Stanley Park Drive
Girl in a Wetsuit
1.6
mi
Mall
Park Royal South
3400 ft
1485 Welch St
Edge Climbing Centre
3500 ft
Vancouver
Granville Street Mall
1.4
mi
Spirit Trail
3600 ft
Marine Dr
Park Royal
3800 ft
Mall
Park Royal North
4000 ft
Cineplex Cinemas & VIP
4000 ft
Shopping Area
The Village at Park Royal
5000 ft
Parks
Ambleside Park
1.3
mi
Shopping Area
Royal Centre
4200 ft
Stanley Park
Brockton Point Totem Pole
1.8
mi
Terrawest Industries Inc
4200 ft
Beach
Ambleside Beach
1.3
mi
North Shore Unitarians
4400 ft
Norgate Centre
4600 ft
3145 Edgemont Blvd
Edgemont Village
1.3
mi
Amusement Park
Heywood Park
5000 ft
Gallery
Ferry Building Gallery
1.5
mi
Nearby
Magic Moments Billiard Club
600 ft
KHOT LA CHA Coast Salish Handicrafts
1800 ft
Restaurants
Sushi-Man
3100 ft
1307 Marine Dr
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
good location
friendly staff
smell in rooms
dubious plumbing
7.4/10
Very good
Rooms
7.4
Location
8.8
Service
8.4
Dining
6.8
Guest reviews
7.4/10
based on 5 reviews
7.6
7.6/10based on 957 reviews
Henry
United States of America,
May
2024
7.6/10
I had a mixed experience at this hotel. The rooms were impeccably clean and conveniently close to Rogers Arena, but the strong smell of cleaning supplies made me feel congested. On the bright side, the kitchen facilities in the room were a great addition, and having a fridge helped as I had my cooler with me.
Rooms
7.0
The rooms were cleaned excellently and were close to Rogers Arena, but the strong smell of cleaning supplies was overwhelming.
Service
9.0
The staff was friendly and went above and beyond by promptly notifying us of a valuable item we left behind after check-out. They were available on a 24-hour basis as advertised, which added to my comfort during my stay.
Location
8.0
The location was quite convenient for exploring nearby attractions like Capilano Park and catching buses to downtown. However, the hotel's position on a busy road without distinguishing features left me feeling a bit uncertain. It was still a very convenient location for sightseeing.
Dining
6.0
Dining was not included, but I discovered that Thai dishes could be purchased at a nearby coffee shop adjacent to the hotel, which was accessible from the lobby.
Facilities
8.0
The hotel facilities provided were satisfactory, making my stay more comfortable.
good location
smell in rooms
Andrew
United Kingdom,
November
2023
7.0/10
The hotel provided a comfortable stay with fantastic mountain and city trip opportunities. The rooms needed updating and felt small but the location was ideal, offering easy access to downtown and nearby attractions. The dining options were limited but reasonably priced, and there was a Dutch cafe with delicious breakfast choices on-site. However, the lack of facilities and surrounding amenities could be improved.
Rooms
6.0
The rooms felt small, outdated, and in need of updating.
Service
7.0
The staff attended to specific needs but struggled with charging a second card for room costs.
Location
9.0
The location was perfect for city or mountain trips, offering easy access to downtown and attractions like Stanley Park and the Capilano Suspension Bridge.
Dining
8.0
The hotel offered tasty and reasonably priced food for breakfast and lunch, with additional dining options nearby.
Facilities
5.0
The hotel lacked facilities on-site and in the surrounding area, making the stay feel limited in terms of amenities.
Hugh
United Kingdom,
September
2023
7.8/10
The hotel is conveniently located to various attractions and offers a cozy atmosphere. The rooms were clean and quiet, meeting the expectations set by the photos. The service was very accommodating, extending our stay despite being busy. The on-site Dutch cafe was a great breakfast option, and the location was convenient for visiting popular spots like Park Royal mall and Capilano suspension bridge. Some dining experiences were not as expected due to external management. Good overall value for money.
Rooms
8.0
The rooms were clean and quiet, just as expected from the photos.
Service
9.0
The service was very helpful and accommodating, especially in extending our stay.
Location
9.0
The location was very convenient for accessing key attractions and easy to reach by both car and public transit.
Dining
6.0
Some dining experiences were affected by external management but the on-site Dutch cafe was a good choice for breakfast.
Facilities
7.0
The hotel offers a good selection of facilities to enhance the stay.
Richard
United Kingdom,
August
2023
8.4/10
My stay was fantastic! The hotel is in an ideal location for exploring Vancouver, close to many attractions. The rooms were spacious like an apartment, clean, and very comfortable. The service was friendly and quite helpful during my check-in. The dining experience was delicious and affordable, but I wished for more options. The on-site Dutch cafe was convenient for breakfast. Overall, a great value for the money.
Rooms
9.0
The rooms were nice and spacious like an apartment, clean, and super comfortable.
Service
8.0
The staff was very friendly and attentive during my stay.
Location
10.0
The location was perfect for exploring nearby attractions like Capilano suspension bridge and Stanley Park. Easy access to downtown Vancouver and other key spots.
Dining
7.0
The dining experience was delicious and affordable, with crisp salads available. However, the options were limited, and the service was inside the bed, which was not as good as expected.
Facilities
8.0
The on-site Dutch cafe was a good choice for breakfast. The facilities were well-equipped and functional during my stay.
Brian
United States of America,
August
2023
7.8/10
When I first arrived, the rooms with a queen size bed were very warm, but overall met my expectations despite showing some wear and tear. The service was outstanding, with all staff being very accommodating and friendly. The location was convenient, although construction noise from across the street was a downside. The dining options were varied, from Denny's to a delicious Dutch cafe, with some areas for improvement. The hotel had nice facilities that added to the overall experience, although there was a bit of a crowded feel due to the number of guests.
Rooms
7.0
The rooms were very warm when I first arrived and showed some wear and tear, but ultimately, they were comfortable.
Service
9.0
The staff at the hotel were exceptionally friendly and helpful, making my stay enjoyable.
Location
8.0
The location was convenient for reaching by car or bus, close to Vancouver and public transport, but the construction noise from nearby was a daily disturbance.
Dining
7.0
The dining options were varied, with choices ranging from Denny's to a cozy Dutch cafe. However, there was some room for improvement in the overall quality of the meals.
Facilities
8.0
The hotel provided nice facilities that added to the overall experience, though at times it felt a bit crowded due to the high number of guests.
Hotel Villa Fontaine Grand Tokyo-Roppongi
Loch Ness Clansman Hotel
Almasur Punta Arenas
Sir Savigny Hotel, Part Of Sircle Collection
Dazzler By Wyndham Buenos Aires Recoleta
Jumeirah Creekside Dubai
The Riverside Park Hotel
Hotel Harmony
Onich Hotel & Lochside Beach Pods
Hotel Le Royal Rive Gauche
Residence Share Inn
Hotel Wuerzburger Hof ****